Privacy Policy
Last updated: 25th May 2026
This Privacy Policy describes how Rucksack Diaries (“we”, “our”, “us”, or the “Website”) collects, uses, and protects your personal information when you visit or interact with our website, services, travel experiences, bookings, or any related features (collectively referred to as the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue the use of our Services.
Information We Collect
We may collect the following types of information from users:
Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
- Travel preferences
- Booking details
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage behaviour
User Submitted Content
- Reviews
- Feedback
- Enquiries
- Uploaded photos or travel stories
How We Use Your Information
We use your information for purposes including:
- Providing and managing travel-related services
- Responding to enquiries and customer support requests
- Processing bookings and payments
- Sending updates, newsletters, and promotional communication
- Improving website performance and user experience
- Maintaining security and preventing fraudulent activity
Cookies and Tracking Technologies
Rucksack Diaries may use cookies, analytics tools, and similar technologies to enhance user experience and monitor website performance.
Cookies may help us:
Cookies may help us:
- Remember user preferences
- Understand website traffic
- Improve navigation and functionality
- Personalise content and marketing
Users may disable cookies through browser settings; however, certain website features may not function properly.
Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with:
We may share information with:
- Payment gateway providers
- Travel and booking partners
- Technical service providers
- Analytics and marketing platforms
- Legal authorities where required by law
All third-party partners are expected to maintain appropriate confidentiality and data protection standards.
Data Security
We implement reasonable administrative, technical, and security measures to protect user information from unauthorised access, misuse, or disclosure.
However, no internet-based service can guarantee complete security, and users share information at their own risk.
However, no internet-based service can guarantee complete security, and users share information at their own risk.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.
Users are encouraged to review the privacy policies of third-party platforms before sharing personal information.
User Rights
Depending on applicable laws, users may have the right to:
- Access personal data
- Request corrections to inaccurate information
- Request deletion of personal information
- Withdraw marketing consent
- Restrict or object to certain data processing activities
Requests may be submitted through our contact information provided below.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that a child has submitted personal data, we will take reasonable steps to remove such information.
If we become aware that a child has submitted personal data, we will take reasonable steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised “Last updated” date.
Contact Information
For questions regarding this Privacy Policy or our data practices, users may contact us through the official website contact page.